The website www.collegepharmacy.co.uk has a written complaints policy and procedures. We wish to offer people an explanation for any concern they have and use feedback constructively to improve the services provided by the pharmacy. We aim to acknowledge all formal written complaints within two working days of receiving them and to respond to all formal written complaints within five working days of receiving them. To lodge a formal complaint, please send an email to anita@collegepharmacy.co.uk
Or
Please write to us at:
College Pharmacy
Unit 87, Riverside Estate
Sir Thomas longley Road
ME2 4BH
Or
Contact the commissioner at
South East Complaints Hub
NHS Frimley Integrated Care Board
King Edward VII Hospital
St Leonards Road
Windsor
SL4 3DP
Tel: 03005610290
Email address: Frimleyicb.southeastcomplaints@nhs.net